The long-awaited New Year of 2021 is finally here! While 2020 was challenging in so many ways, the booming real estate market was a bright spot (extremely busy, but also bright) that is likely to continue.
To celebrate the winter holidays this year, the Triserv family would like to share our favorite recipes. So put on your stretchy pants and forget about vegetables for a day or two! Enjoy!
Although 2020 is coming to a close, the impact of COVID-19 lingers. While more appraisers are willing to enter homes to do appraisals (and more homeowners are willing to let them do so), there are still a number of situations where an interior inspection isn’t feasible. In some cases, Fannie Mae may be willing to offer an appraisal waiver, but these are still subject to strict guidelines.
Nearly every Triserv customer has worked directly with Heather Anglin at one point or another. Heather heads up a Coordinator Team and also runs all of Customer Service (managing the other five teams). In addition, she’s in charge of Vendor Relations (Appraisers and Lenders/Clients). Heather started as an appraiser in 2000 and was one of Triserv’s first five employees back in 2009.
Ted Venhorst, our Senior Vice President – Sales, started his career decades ago as an appraiser trainee for Home Savings of America, the largest Savings & Loan in the country. Over time, his outstanding performance led him into executive management positions, which included overseeing the appraisal department. Several other successes in senior executive positions led him to Triserv nearly six years ago.
Atlanta-based Billy Mitchell oversees one of Triserv’s bicoastal customer service teams. He has been in the appraisal industry for 16 years, ten as a licensed appraiser and six in his current role at Triserv. When asked about his job, he says, “Triserv has a great company culture and I enjoy working with my coworkers, being part of a great team, and having the opportunity to grow and learn every day. I’m motivated to build trust with our customers so they see me as someone knowledgeable and responsive; hopefully I become their ‘go to’ for solutions to their problems. I also love working with our team to come up with ways to better serve our clients through creative ideas, and refining and improving what we do.”
Business Development Manager Bo Hussung joined Triserv more than eight years ago. His career started in the late 80’s when he and his dad owned a men’s clothing store. Bo switched to the mortgage industry in 1994 and has been here ever since!
We received a lot of responses to our article last month, where we talked about why lenders can’t request a specific appraiser (per Appraiser Independence Requirements [AIR]). Due to questions we received about that article, we’d like to dive a little deeper into the issue of appraiser independence. It can get complicated and confusing.
Over the last month or so, we’ve noticed an increase from LOs and Branch Managers asking that their appraisal order be assigned to a specific appraiser. It’s surprising how often we have to explain to a lender why we can’t do this.