Leon Juczynski is a seasoned entrepreneur with over 15 years of business ownership experience. Leon has been with Triserv from the start in 2008. Hailing from a family of mortgage industry veterans, Leon's understanding of the appraisal and mortgage industry combined with his business experience running large operations for national retail and wholesale product firms instilled in him the belief that an AMC must combine a service-first culture with solid financials, no debt, a heavy emphasis on employee retention, technology-based workflow, and compliance. Due to these factors, Triserv has grown into a national AMC managing thousands of appraisals per month in all 50 states for a large number of mortgage lenders, banks and credit unions.
Prior to joining Triserv, Leon graduated Magna Cum Laude from Western Michigan University in 1991 and started his career at one of the country's leading office furniture stores. He substantially grew the sales of that company's internal sales unit during his 6 year tenure. In 1998, Leon founded and created Intra Office Furnishings, a successful business that became one of the top 5 wholesale firms in its industry.
James (Jim) Jendzurski serves as Triserv's Chief Appraiser and COO. Jim has been with Triserv since its founding and has been instrumental in developing, managing and delivering the Triserv customer experience and overseeing the appraisal review and compliance process within Triserv. Jim oversees all aspects of Triserv's operations, services and technology programs.
Prior to Triserv, Jim started his career as an appraiser in 1997 with The Realty Group, an Atlanta based firm specializing in both residential and commercial appraisal assignments. Jim transitioned to Elite Appraisal Services within 2 years and worked his way up to management at the firm. He was responsible for handling complex service matters pertaining to appraisals with C-Level clients. Jim also worked the wholesale mortgage business where he learned the details of loan delivery to FNMA and Freddie Mac. His desire to see the process of serving lenders and appraisers be truly world class led him to join the Triserv team at the inception of the company with the goal of creating a uniquely service driven AMC model.
Under Jim's leadership, Triserv has achieved that objective and continues to lead the industry in innovation, compliance and servicing.
Joseph P. (Joe) Bryant is a seasoned mortgage industry veteran with over 30 years of senior C-level experience. Joe serves as the President of Triserv, having joined the company in 2011 during its early stages. Joe oversees sales and business development efforts for Triserv, and is responsible for a great deal of the company's sales growth from 2012 to the present. Joe's vast mortgage experience and industry contacts benefit Triserv's customers and growth. His storied career and accomplishments include leading Sales and Marketing for GE Capital Mortgage Insurance Co., SVP of Travelers Insurance and President & COO of Traveler's Mortgage Insurance, SVP of Prudential Insurance Co. and President of Prudential Real Estate Services, and EVP & CLO of Long Island Savings Bank.
Joe has served on the Residential Board of Governors for the Mortgage Banker's Association of America. He was honored as Fannie Mae's Technology Executive Of The Year award in 1996, and served on the Board of Directors and was Chairman of the Audit committee for American Home Investment Corp.
Todd Ehrlich is an entrepreneur and Inc. 500 CEO. He currently holds large stakes in several growing, Atlanta-based enterprises he founded: Trident Services (d/b/a Triserv Appraisal Management Company) a tech-enabled national appraisal management company, Kill Cliff a recovery beverage and BAM Worldwide a FinTech firm providing an online cash management platform for transportation.
Before founding BAM Worldwide, Kill Cliff (Inc. 500 #103 2015), and Trident Services, Todd built two companies in the mortgage services space. The first company was a transaction management and settlement system for the mortgage industry. As the CEO, Todd and his team built the system from the ground up and settled over $10 billion in mortgage transactions. The second firm was a national title and escrow agency that capitalized on the technology opportunity created by the first. The second company operated in 39 states and closed over 25,000 transactions ($6.25 billion) while Todd was CEO.
Prior to his successful business ventures, Todd was Vice President of Investments for Jacobs Private Equity (JPE) which became XPO, a large ($10bn) publicly traded transportation broker. Prior to JPE, Todd worked at URI as a Vice President and direct report to the CEO.
Todd began his career in the military, and became a U.S. Navy SEAL.
Ted Venhorst joined Triserv in 2015 and serves as national sales director, driving new business through strategic partnerships and growth initiatives. Working alongside Mark Walser, Ted has been instrumental in the growth of Triserv on a national level and built out the company's strategic focus in the QC Compliance/Mortgage Servicing industry, establishing Triserv as a leading provider of Field Reviews to that segment of the industry.
Ted's career in financial services spans over three decades including senior level positions in banking, correspondent lending, mortgage loan origination, mortgage operations, securitization and mortgage services. Ted held the position of SVP at Home Savings of America where he directed sales and operations with a 1 billion dollar quota and a staff of over 300 employees.
Ted attended Cal State University where he earned his BA in Business and Marketing.
Kevin Pettaway has over 25 years of mortgage experience in nationwide Wholesale, Correspondent and Appraisal Management Sales. Prior to joining Triserv, he served as National Sales Manager for a national appraisal management company as well as for a large mortgage company. Previous experience includes senior positions with Wells Fargo, American Home Mortgage, Countrywide and Cendant Mortgage.
Originally from Sioux City, IA, Kevin played college football and baseball. In his spare time, he enjoys golf, weightlifting, and a wide variety of sports. Kevin resides in Castle Pines, Colorado, with his wife Jeannine and two daughters Taylor and Rhyan.
Monica Strickland is our Director of Customer Success at Triserv, focusing on transitioning clients from initial onboarding into operations and insuring all processes are running efficiently once in production. She also handles any escalation issues that may arise and provides routine follow-up and communication with clients to implement any account level processes necessary to insure superior appraisal service.
Monica has had a well-rounded career in real estate sales and lending for over 20 years, with 12 of those spent working with two other national appraisal management companies during that time, in addition to Triserv. While having involvement in all departments of those companies, including quality control and operations, her primary focus has always been on client relationship growth and retention.
Monica currently holds a Florida real estate sales license and was a trainee appraiser in Indiana for 4 years.
Alicia Goff has joined Triserv as our new Client Relationship Manager. Alicia is a customer service professional with 10+ years of providing quality service and cultivating relationships with customers and clients. She brings with her a motivation to assist, build, and foster Triserv’s client relationships
Alicia previously worked for another AMC. During her tenure there, she apprehended the knowledge of the industry, allowing her to be well versed in the various processing roles, working with both appraisers and clients.
Alicia graduated from Lawrence University, where she recruited and had the opportunity to play collegiate volleyball. She graduated with a degree in psychology.
Brian Hampton manages the Quality Control/Review Department at Triserv. Brian is a Certified Appraiser with over 20 years of experience and oversees day to day operations of the review team and handles escalated management issues for appraisals on behalf of our clients.
Prior to Triserv, Brian had his own appraisal company and performed complex appraisals for lenders throughout the state.
Brian graduated from University of Tennessee Chattanooga, where had the honor of playing quarterback for the university's football team and was team captain for 2 years. Among his favorite memories are being named Offensive Player Of The Week for Southern Conference numerous times during his career, and throwing passes to talented players like Terrell Owens during his team's winning runs.
Heather Anglin manages the Appraisal Coordinator Teams and Vendor Relations Department at Triserv. Heather is a Licensed appraiser and with over 15 years of experience and manages the Customer Service teams at Triserv. Her responsibilities include daily operations as well as escalated issues that arise on a day to day basis for Triserv's Clients, and overseeing the setup and credentialing of Appraisers.
Heather brings a wealth of “in the field” appraisal experience to Triserv, having worked for a large Atlanta-based appraisal firm before joining the team at Triserv in its early years.
Heather's attention to detail sets her apart in managing the Vendor relations and works diligently to ensure that the Client and Appraiser set ups are implemented smoothly. Her knowledge of appraising combined with her operational acumen make her a pivotal contributor to our overall client success.
Heather attended Brenau University and Gainesville State College studying Business Administration.